Question 1

What kind of jewellery do you offer?

Accepted Answer

We offer handcrafted Indian demi-fine jewellery that blends tradition with modern aesthetics. All pieces are anti-tarnish, high-quality, and designed to last.

Question 2

Are your products made from real gold or silver?

Accepted Answer

At ShopMeiraa, each piece is thoughtfully crafted using high-quality metals that are hypoallergenic, anti-tarnish, waterproof, and safe for everyday wear. While we don’t use real gold or silver, select pieces feature silver coating for an elevated finish. Our collection is made to look luxe, feel light, and stay stunning—without compromising on comfort or durability.

Question 3

Are your products handmade?

Accepted Answer

Most of our pieces are thoughtfully designed and handcrafted by skilled artisans, reflecting the rich heritage of Indian craftsmanship. A few select pieces are carefully curated from trusted partners, ensuring they meet our quality and design standards. Every piece, whether made in-house or sourced, carries the same level of uniqueness, detail, and love.

Question 4

Do you offer Cash on Delivery (COD)?

Accepted Answer

No, we currently do not offer COD. All orders must be prepaid through our secure payment gateway.

Question 5

How long does shipping take?

Accepted Answer

Orders are processed within 2-3 business days and standard delivery takes 5-7 business days, depending on your location.

Question 6

Do you accept returns or exchanges?

Accepted Answer

Due to hygiene and safety concerns, we do not accept returns or exchanges on any jewellery items

Question 7

What if I receive a damaged product?

Accepted Answer

In the rare case of damage during transit, please report it within 12 hours of delivery with an unboxing video for verification. Once approved, we’ll initiate a replacement.

Question 8

How should I care for my jewellery?

Accepted Answer

Keep your jewellery away from water, perfumes, and chemicals.

Store in a dry, airtight box or pouch.

Wipe gently with a soft cloth after use.

Question 9

Will the jewellery tarnish over time?

Accepted Answer

Our anti-tarnish coating ensures durability, but proper care will extend its shine and life.

Question 10

Can I cancel or change my order?

Accepted Answer

Orders can only be cancelled within 2 hours of placing them. Once processed, changes are not possible.

Question 11

How do I get in touch with your team?

Accepted Answer

You can reach us at shopp.meiraa@gmail.com or via DM on Instagram @shop.meiraa. We’re happy to help!

FAQ

Frequently asked questions