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FAQ

EXPLORE THE WORLD OF JEWELRY

  • Do you accept returns or exchanges?
    Due to hygiene and safety concerns, we do not accept returns or exchanges on any jewellery items
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • How should I care for my jewellery?
    Keep your jewellery away from water, perfumes, and chemicals. Store in a dry, airtight box or pouch. Wipe gently with a soft cloth after use.
  • Do you offer Cash on Delivery (COD)?
    No, we currently do not offer COD. All orders must be prepaid through our secure payment gateway.
  • How long does shipping take?
    Orders are processed within 2-3 business days and standard delivery takes 5-7 business days, depending on your location.
  • Will the jewellery tarnish over time?
    Our anti-tarnish coating ensures durability, but proper care will extend its shine and life.
  • Are your products made from real gold or silver?
    At ShopMeiraa, each piece is thoughtfully crafted using high-quality metals that are hypoallergenic, anti-tarnish, waterproof, and safe for everyday wear. While we don’t use real gold or silver, select pieces feature silver coating for an elevated finish. Our collection is made to look luxe, feel light, and stay stunning—without compromising on comfort or durability.
  • Can I cancel or change my order?
    Orders can only be cancelled within 2 hours of placing them. Once processed, changes are not possible.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • What kind of jewellery do you offer?
    We offer handcrafted Indian demi-fine jewellery that blends tradition with modern aesthetics. All pieces are anti-tarnish, high-quality, and designed to last.
  • Are your products handmade?
    Most of our pieces are thoughtfully designed and handcrafted by skilled artisans, reflecting the rich heritage of Indian craftsmanship. A few select pieces are carefully curated from trusted partners, ensuring they meet our quality and design standards. Every piece, whether made in-house or sourced, carries the same level of uniqueness, detail, and love.
  • How do I get in touch with your team?
    You can reach us at shopp.meiraa@gmail.com or via DM on Instagram @shop.meiraa. We’re happy to help!
  • What if I receive a damaged product?
    In the rare case of damage during transit, please report it within 12 hours of delivery with an unboxing video for verification. Once approved, we’ll initiate a replacement.
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